Saturday, January 25, 2020
Duties and responsibilities of a cabin crew
Duties and responsibilities of a cabin crew IN-FLIGHT MODULE Cabin crew is primarily aboard an aircraft for the safety and welfare of the passengers and for their comfort. If there were no services of food or drink during a flight, there would still have to be a minimum presence of cabin crew for safety, which is a legal requirement. (essence-learning.com, 2014) The role can be physically and emotionally demanding. Cabin crew are expected to deal with all passengers diplomatically, even when feeling the effects of travelling through time zones and spending extended periods of time on their feet. (targetjobs, 2014) Some of these roles include supplying passengers with newspapers, magazines and in-flight amusement, checking the state and provision of emergency equipment and information for passengers, demonstrating emergency equipment and safety procedures administering first aid and dealing with emergencies, greeting passengers as they board and exit the plane, showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled and producing written flight reports after completing a journey. (targetjobs, 2014) As cabin crew, their responsibilities are to greet the passengers as they board the aircraft, direct them to their seats and ensure that the entire luggage is safety stored away in the overhead cabins. Once all the passengers are on board then the cabin crew demonstrate the emergency procedures whilst the plane is preparing for takeoff. During a flight thecrew membersassist passengers, make calls on behalf of the captain, serve food, drinks and sell duty free goods. (essence-learning.com, 2014) In case of emergencies, cabin crews are there to reassure passengers so that they follow the correct emergency procedures. The crew may have to deal with several emergencies such as cabin fires or first aid situations. At the end of a flight cabincrew membersare there to make sure that passengers disembark the aircraft safely. Thecrew membersare then asked to complete a written report that records all details of the flight. (Essence-Learning.com, 2014) Cabin crew also make periodic announcements to passengers about flight conditions and arrival times. They also make sure that passengers with special needs are cared for in an appropriate manner. (anon, 2014) The chain of command on any aircraft is; Captain First officer Cabin Manager Flight Attendant The overall responsibility for the safe operation of an aircraft and the safety of its passengers lies with the Captain, but you as operating crew are responsible to the Captain in being capable through your flight attendant training to be able to fulfill your safety responsibilities. (flight-attendant-careers.com, 2014) Within the cabin crew job market, airlines employ a vast number of people into cabin crew support roles. These support positions provide a great way to gain cabin crew experience, and learn about how the airline industry works. (cabincrew.com, 2014) Many airport-based ground staff performs these support roles. Jobs in the industry which fall into the category of cabin crew support include crew planning, crew control, human resources and crew training. There is a great deal of planning and scheduling work that goes into flights, so administration staff will be on hand to assist at pre-flight briefings, ensuring air cabin crew are being correctly assigned their working positions, and understand any changes to how the flight will be managed. (cabincrew.com, 2014) Airlines frequently use codes in the form of abbreviated words or letters. This list covers some of the most frequently used words. The following computer codes are used in messages from airlines: CHNT – Change Name To ETA – Estimated Time of Arrival FLTFO – Flight Info HTL Hotel MCO – Miscellaneous Charge Order NOSH – No show OW One-way PNR – Passenger Name Record RCFM Reconfirm SPAV – Space Available SSR – Special Service Request TKT Ticket WCHR Wheel Chair FLY Finley in Australia EVE Evenes in Norway TOY Toyama in Japan DAY Dayton in Ohio, United States NYC New York City AVML – Asian Vegetarian Meal BBML – Infant/ Baby Food CHML – Child Meal DBML – Diabetic Meal FPML – Fruit Platter Meal SFML – Seafood Meal Types of duties cabin crew may have to undertake cabin crew seat and working position; roster duty example stand-by duty. There are two types of standby, Home reserve and Airport reserve. Home reserve means that you are on standby at home ready to take a call on your mobile phone or landline from flight scheduling that may assign you a flight or upgrade your status to field reserve. Field Reserve on the other hand, means that you are on standby but in the flight operations building at the airport with your flight handbag, trolley and suitcase, ready to be assigned any flight that needs to be covered. Duties before the pre-flight briefing include, checking roster and updates, check health, safety and security notices, check flight details (crew names, crew positions, departure gate, and aircraft registration. Importance of time keeping prior to a pre-flight briefing: to be prepared; consequences of late arrival example cabin crew offloaded from other flights, late departure of aircraft, disciplinary action. (anon, 2014) Elements of a pre-flight briefing include introduction to the crew, operating positions and responsibilities, uniform standards checked, aircraft information, health, safety and security memos, updates and notices read and understood, order of bar, meal and duty-free service and Safety and Emergency Procedures (SEP) scenario questions. (anon, 2014) Elements of post-flight briefing include reconciliation paperwork for bars and monies handed in, flight paperwork completed and filed example cabin defects reported and flight evaluation. (anon, 2014) Receive and relay safety equipment and procedures (SEP) during a pre-flight briefing include respond to Safety and Emergency Procedures (SEP) scenario questions example safety, security, in-flight medical care, location of emergency equipment, respond in a timely manner, with composure and professional attitude. (anon, 2014) Complete documentation relating to a pre-flight briefing in readiness for the flight include flight detail form (crew names and signatures, rest and duty hour, number of crew bags, equipment and security checks completed), toilet servicing form. (anon, 2014) The importance of timekeeping includes, being prepared, consequences of late arrival example offloading of crew, late departure of aircraft. Personal presentation: on and off duty and during stopovers, uniform standards, dress code for training and stopovers, adhering to grooming standards, professionalism, personal appearance, importance example creating a positive organizational image, maintaining organizational standards. (anon, 2014) Importance of task management and prioritization of tasks include routine and non-routine tasks, prioritize tasks in order of importance, and prioritize tasks in order of legal and regulatory requirements. (anon, 2014) Customer relationship management: following company procedures and industry standards; providing excellent customer service; ensuring passenger welfare; importance example to keep customers, to reward loyal customers, to attract new customers. (anon, 2014) References http://www.flight-attendant-careers.com/flight-attendant-training.html http://www.essence-learning.com/blog/duties-and-responsibilities-of-a-cabin-crew http://targetjobs.co.uk/careers-advice/job-descriptions/277171-airline-cabin-crew-job-description http://www.nationsonline.org/oneworld/airport_code.htm http://www.edexcel.com/migrationdocuments/BTEC%20Specialist%20Qualifications/BA025387-BTEC-L2-Introduction-to-Cabin-Crew-spec.pdf
Friday, January 17, 2020
Beowulf and Grendel Comparison
Brooklyn Technical High School                                            Lhadoen Gyephel E4H- pd. 5                                                                                           04/02/13 Grendel The book Grendel by John Gardner is about a monster, named Grendel, who involves himself with humans. It goes back in time to show the origins of the conflict between them and also to show Grendel’s personal change within. The novel provides the view of the â€Å"monster†that everyone in Beowulf feared and hated.It showcases how certain events and experiences sha ped Grendel, not only as a monster, but as a human and observer. The story focuses on Grendel’s different philosophies of thought. He observes the local humans, the Scyldings’ development as a civilization and as individuals. His first encounters with the outside world are both bewildering and melancholy. His encounter with a bull and humans leads to his search for personal meaning and his desire to torment the humans.All these things show that Grendel is not a monster, but a non-human who possesses human-like qualities, such as emotion and thoughts. Beowulf portrays Grendel as a savage beast, who is solely driven by his nonhuman instincts to torture humans. It gives the reader the feeling that he does not possess the same thought processes as humans do; therefore, he is characterized as a monster. However, in this novel, Grendel’s point of view and thoughts are more developed and deeper than how he is portrayed in Beowulf.The readers get a glimpse of the story through his eyes and it may change their view of Grendel. He is a solitary and disoriented creature who is misunderstood by humans and all those around him. He looks for a place to belong and his quest is to know who and what he is. â€Å"I had become something, as if born again. I had hung between possibilities before, between the cold truths I knew and the heart-sucking conjuring tricks of the Shaper; now that was passed: I was Grendel, Ruiner of Meadhalls, Wrecker of Kings!?But also, as never before, I was alone. †Grendel states this at the end of Chapter 6 and it marks the start of his 12-year war against the humans. It’s significant because it’s Grendel’s step in creating his own identity and place in the world for the first time. It not only indicates that Grendel has a role of the humans’ nemesis but that now, more than ever before, Grendel was alone because he has destroyed the possibility of ever befriending the humans.
Thursday, January 9, 2020
The Secret Of My Success - 1710 Words
Faith Integration James Tompkins, Alisa Ewald, Phoenix Peeler Liberty University George Washington Carver was once quoted as saying: â€Å"The secret of my success? It is simple. It is found in the Bible.†This simple statement should encourage Christians to seek God’s guidance through the Bible in all aspects of their lives. This essay examines how biblical principles can be incorporated into the financial topic of return on investment. The three sections in this paper will help the Christian and investor understand how communication influences returns, how to maximize both financial and heavenly returns, and how to view returns on material investments with an eternal mentality. Communication Influences Returns The relationship between investors and financial managers is an essential component in the investment process. Both parties must engage in a series of communication exchanges and activities in order for investing opportunities to be created and maintained over a period of time. When considering the importance of relationship building in business it is clear that firms would not exist without investors and other stakeholders that provide the financial support needed to survive. Just as Christians would not survive without the love and protection of God. That is why investors should take the time to get to know the firms they invest in. Financial managers are responsible for accessing the financial health of their firms to determine what type of financing options,Show MoreRelatedThe Fullan s Model And Network992 Words  | 4 Pagesmodel and connected to my final project theme. The six magical secrets: †¢ â€Å"Secret 1. Love your employees; †¢ Secret 2. Connect peers with purpose; †¢ Secret 3. Capacity building prevails; †¢ Secret 4. Learning is the work; †¢ Secret 5. Transparency rules; and †¢ Secret 6. System learn.†(Fullan, 2012). 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Entrepreneurs are problem solvers; this skill is what gives them hindsight to identify opportunities. Solving problems for others is a secret that that enables any circumstance to be transformed into success. â€Å"In the midst of difficulty lies opportunity†. The secret to identifying opportunity simply lies on the ability to observe, pay attention to what others need and brainstorm on ways to provide solutions. c.) Persistence -- A specialized knowledgeRead MoreHello Metro Goldwyn Mayer Production Company1463 Words  | 6 Pagespresenting a revolutionary film idea with my co-workers Chase Cheeney and Michael Monteleone. We will be discussing the rationale regarding why our film SkyHawk would be a great addition to the production company’s filmography. The summation of our work over the last few years has yielded a product that we are confident will become a widespread success. This secret agent film relates to the present American culture. If we take a look at successful secret agent films in the past several years, itRead MoreMy Strengths And Weaknesses Of My Weaknesses723 Words  | 3 Pages000864462 My Strengths and Weaknesses I believe that life is a learning experience. We must reinforce our weaknesses until there become our strengths. And also we are just human, not superman, we have our own weaknesses, we make mistakes, and we experience sadness, but we will learn from all these things to make us be a better person. As we know, success is achieved by developing our strengths, not by eliminating our weaknesses. For me, I said that the weaknesses are not a stumbling block to success
Wednesday, January 1, 2020
Dealing With Restroom Use During Class
How do you handle requests from students to go to the bathroom during class? Every so often you will see a news story about a teacher who did not let a child use the bathroom during class causing them to have an embarrassing accident. Restroom use during class is a sticky issue that deserves some thought so that you do not end up on the news. We have all experienced sitting in a meeting when we really have to use the restroom. People retain less information when they are focused on their need to relieve themselves. Therefore, it is important that you provide a way for students to use the restroom, while at the same time maintain control within your classroom. Issues With Restroom Use A couple of issues exist that cause teachers to be wary of allowing restroom use during class. It can be very disruptive. One of the most annoying things to a teacher is trying to hold a classroom discussion and when they call on a student who has raised their hand, the only thing they do is ask if they can go to the bathroom.It can be easily abused. Every teacher has encountered a student who does not have a medical issue yet asks to go to the bathroom each and every day.Roaming the halls is not acceptable. Most schools have strict policies concerning who can be out of class. This helps the school maintain control and keeps disruption to other classes to a minimum. You dont want to be in the hot seat by allowing too many students to leave your class at once or by having your students cause a problem when they are supposed to be in your class. Ideas to Help Control Restroom Use What can you do to allow students to go to the bathroom when they really need to but at the same time maintain control? Make it a policy that only one student can go to the bathroom at a time from your class. This relieves the problem of having too many students out at once.Give students a limit to the amount of time they are allowed out. This will help cut down on students taking advantage of leaving the class. You will need to come up with a discipline plan associated with this to help with enforcement.Institute a policy that students cannot ask to go to the restroom until you are at your desk or at a minimum not addressing the entire class. This is fine but remember that if a student has a medical issue of which you have been informed then they should be allowed to leave when it is necessary. You might want to consider creating a special pass for them for this purpose.Track who is going each day if you think there is an issue. If a student is abusing the privilege talk to them about it. If this does not stop the behavior, call and talk to their parents. There may be situations where a student abuse s the privilege every day without a medical reason. In one example, when the teacher denied the student the ability to go one day, the parents called and complained causing a lot of problems for this particular teacher. A call to the parents before instituting the policy with that student could have helped because they would not be getting the story just from their child. Restroom use can quickly become an emotionally charged subject. Make sure that you spend some time creating and perfecting your own restroom use plan so that you can stay focused on teaching and not on this issue. You can refer to How to Create a Restroom Pass System for more ideas.
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